Yes, outstanding customer service. The product is even better than expected. I was looking for my doll in many sites and this is the best, the people in the online chat helped me to choose and compare the models, thanks to them I chose this model and I don’t regret it, the skin is so soft and I have beautiful nights now! She is very sexy, I love black women and she fulfills all my fantasies! This one is very nice, tight and beautiful 😉